Privacy Policy

Last Updated: September 21, 2026

Source CBD (“Source CBD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through sourcecbd.com and sourcecbdhemp.com, collectively referred to as the “Websites.”

By accessing or using either Website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you use our Websites and may include:

Information You Provide

We may collect information you provide when you:

Place an order
Create or manage a customer account
Subscribe to emails or promotional communications
Complete a form
Contact us with a question or request
Submit a product review or other content
Participate in a promotion, survey, or case study

This information may include your name, email address, billing and shipping addresses, telephone number, account information, order history, and communications with us.

Payment Information

Payments are processed by third-party payment providers, including Square. Payment providers may collect your card number, expiration date, security code, billing address, and other information required to process a transaction.

Source CBD does not ordinarily receive or store your complete payment-card number. Payment information is handled according to the payment provider’s own privacy and security practices.

Information Collected Automatically

When you visit our Websites, certain information may be collected automatically, including:

Your IP address
Browser and device information
Operating system
Pages viewed
Links clicked
Referring website
Date and time of your visit
Shopping-cart activity
General location derived from your IP address

We may collect this information through cookies and similar technologies.

How We Use Your Information

We may use collected information to:

Process and fulfill orders
Send order confirmations, shipping notifications, and tracking information
Provide customer service
Respond to questions and requests
Create and manage customer accounts
Process payments, returns, and refunds
Send promotional emails when permitted
Operate, maintain, and improve our Websites
Understand how customers use our Websites
Prevent fraud and protect the security of our Websites
Enforce our policies and agreements
Comply with legal and regulatory requirements

How We Disclose Information

We do not sell or rent personal information for monetary compensation.

We may disclose information to trusted service providers that help us operate our business. These providers may include:

Payment processors, including Square
Website hosting and e-commerce service providers
Email marketing providers, including Klaviyo
Shipping and fulfillment providers, including USPS and Stamps.com
Customer-service and account-management providers
Analytics, security, fraud-prevention, and technical-support providers
Professional advisers, such as accountants, attorneys, and insurers

These providers may access information only as necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when reasonably necessary to comply with a law, regulation, legal process, or government request; protect our rights or property; prevent fraud or misuse; or protect the safety of Source CBD, our customers, or others.

If Source CBD is involved in a merger, sale, financing, reorganization, or transfer of business assets, information may be disclosed as part of that transaction.

Cookies and Similar Technologies

Our Websites use cookies and similar technologies to operate essential website features, remember customer preferences, maintain shopping carts, understand Website activity, improve performance, and support marketing efforts.

Some cookies are necessary for the Websites to function. Other cookies may be placed by service providers that assist with analytics, advertising, payment processing, or Website functionality.

Most browsers allow you to manage or disable cookies through their settings. Disabling cookies may prevent certain Website features from working properly.

Email Communications

If you subscribe to our marketing emails, we may send you information about products, promotions, educational content, and company updates.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email. You may also contact us at orders@sourcecbd.com.

Even if you unsubscribe from promotional messages, we may still send nonpromotional communications concerning your orders, account, transactions, or customer-service requests.

Order and Shipping Information

When you place an order, we use your contact, billing, and shipping information to process payment, fulfill the order, provide tracking information, communicate with you, and address returns or customer-service matters.

Shipping information may be provided to USPS, Stamps.com, or other service providers involved in fulfilling your order.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, provide customer service, comply with legal or tax obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and our legal or operational requirements.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

Request access to the personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Obtain a copy of certain information
Opt out of promotional communications
Object to or restrict certain uses of your information
Withdraw consent where processing is based on consent
Appeal the denial of a privacy request where applicable

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To submit a privacy request, email orders@sourcecbd.com. Please include “Privacy Request” in the subject line and describe the nature of your request.

We will not discriminate against you for exercising an applicable privacy right.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Information submitted through our Websites is transmitted using secure technology where supported. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of your information.

Children’s Privacy

Our Websites and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If you believe a person under 18 has provided personal information through one of our Websites, please contact us so we can review and, when appropriate, delete the information.

Third-Party Websites

Our Websites may contain links to websites operated by other organizations. Source CBD is not responsible for the privacy, security, or content practices of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

When we update this policy, we will revise the “Last Updated” date at the top of the page. Your continued use of our Websites after an update constitutes acknowledgment of the revised policy.